ATakes your bookings
New visits, follow ups, cancellations and reschedules. AVA books straight into your diary, 24/7, including Sundays and public holidays.
- Live availability
- Cancelled slots filled
- Reminders that cut no shows
What AVA does
Your practice, running smoothly, even at 2am
Missed calls and full inboxes lose patients. AVA replies at once, books straight into your diary and passes to your team when it matters.
Answers patient questions
Opening hours, directions, medical aid questions, prep notes and prices. AVA answers from your own practice info, at once.
- Trained on your practice info
- After hours cover included
- Clear answers in your voice
Speaks to your patients
English, Afrikaans and isiZulu. Patients chat in the language they know best.
- English, Afrikaans and isiZulu
- Natural code switching
- Warm and respectful tone
Fits your systems
AVA works with your current setup. Your diaries, practice software and calendars stay as they are, so staff change nothing.
- Works with your diary
- No new software to learn
- Bookings land where staff work
Secure and POPIA compliant
AVA runs on our own secure system, built for clinics. Patient details get strict care that follows POPIA.
- Handling that follows POPIA
- Access control and audit trails
- Solid security for clinics
Passes to people
When a patient needs a person, for a sensitive, complex or urgent matter, AVA passes the full chat to your team.
- Simple handover to staff
- Full context included
- In office dashboard included
See AVA at work in your practice
Message AVA on WhatsApp now. It takes less than a minute, and you will see what your patients see.
Why practices choose AVA
Built for busy receptions and full diaries
Your reception team should not spend the day answering “are you open on Saturdays?” AVA takes the routine so your people can help the patients in front of them.
24/7Bookings and answers, even after hours
3Languages: English, Afrikaans, isiZulu
Fewer no showsWith auto reminders and refills
Made for SA healthcare
One agent for your whole front desk
GP and family practices: bookings, repeat script queries, flu season triage.
Dentists and specialists: quotes, treatment prep, recall reminders.
Physios and allied health: session packs, reschedules, rehab follow ups.
Clinics and day hospitals: directions, visiting hours, high volume FAQs.
Multi branch groups: one AVA across each branch and diary.
Ask if AVA fits youSimple, start to finish
We manage the full setup
From the branded chat your patients use to the in office dashboard your team checks each morning. AVA is simple to use, and we manage it for you.
1
Say hi on WhatsApp
Message AVA on +27 63 308 9746. Tell us about your practice and what takes your reception time.
2
We build your AVA
We set AVA up around your brand, services, diary and systems. Secure tech, built for clinics.
3
Patients meet AVA
Your branded agent answers and books on WhatsApp in English, Afrikaans or isiZulu, day and night.
4
You stay in charge
Handovers, bookings and notes flow into your in office dashboard. We watch, manage and improve.
Step 1 takes 30 seconds
Open WhatsApp and say hi. AVA takes it from there.
Each patient, heard
English, Afrikaans and isiZulu. As it should be.
A gogo in KZN, a student in Cape Town, a family in Joburg. AVA meets each patient in the language they trust most.
EnglishAfrikaansisiZulu
Trust and security
Secure, POPIA compliant, human when it counts
Clinics need high care, from people and from tech. AVA is built for that.
Security your patients deserve
AVA runs on our own secure system, built for practices. Not a generic chatbot added to your rooms.
- Handling that follows POPIA
- Only needed data kept, strict access
- Audit trail on bookings and handovers
People, one tap away
AVA knows its limits. Anything sensitive, complex or urgent goes to your team, with the full chat attached.
- Simple handover to your staff
- Full context with each handover
- In office dashboard for your team
Questions, answered
What practices ask us
Still unsure? Ask AVA straight on WhatsApp.
What is AVA Medical Booking?
AVA Medical Booking is an AI booking agent for medical practices. It takes patient queries, books visits, sends reminders and passes to your staff when a person is needed, on WhatsApp, 24 hours a day.
Which languages does AVA speak?
English, Afrikaans and isiZulu. Patients chat in the language they know best.
Is AVA POPIA compliant?
Yes. AVA keeps patient data safe under POPIA, with limited data kept, access control and audit trails. Care is taken with each record on our own secure system.
Will AVA work with our current systems?
Yes. AVA fits your current systems, your diaries, practice software and calendars, so bookings land where your reception team already works. Nothing new to learn.
What happens when a patient needs a person?
AVA passes to a person with ease. Sensitive, complex or urgent chats go to your team with the full chat attached, and staff manage it all from a simple in office dashboard.
How do we get started?
Message AVA on WhatsApp at +27 63 308 9746. We set the full agent up for you, from the branded chat to the in office dashboard.
Give your practice an AVA
Fewer missed calls. Fuller diaries. Happier patients. Message AVA on WhatsApp now and see what it can do for your practice. AI agents built for people.
For more detail, message AVA on WhatsApp: +27 63 308 9746 · Replies fast, 24/7